Terms & Conditions
Last updated: July 17, 2025
1. Introduction
Welcome to SilentOwlStudio ("we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our yacht charter services and website located at silentowlstudio.site (the "Service") operated by SilentOwlStudio.
By securing a charter or utilizing our Service, you consent to these Terms. Should you not agree with any part of these terms, you should not use the Service.
2. Service Overview
SilentOwlStudio offers premium yacht charter services such as:
- Daily yacht charters
- Evening sails
- Business retreats
- Exclusive events
- Extended charters
Our services are provided depending on availability and weather conditions. Services may be modified or cancelled at our discretion.
3. Booking and Reservations
3.1 Reservation Process
When reserving a charter, you must:
- Be of at least 18 years of age
- Ensure information provided is correct and thorough
- Render the necessary deposit as detailed in the booking confirmation
- Accept these Terms & Conditions
3.2 Reservation Confirmation
A confirmed booking is valid only following payment and our written confirmation. We maintain the right to decline service to any individual at our discretion.
3.3 Charter Availability
Charters depend on the availability of vessels and favorable weather conditions. We strive to accommodate your chosen dates and times whenever feasible.
4. Payment Terms
4.1 Costs
All fees are quoted in € and incorporate any relevant taxes unless specified otherwise. Fees may change with no prior notification.
4.2 Payment Timeline
- Initial Deposit: Half the full charter cost is due at the time of booking
- Remaining Balance: Due 48 hours in advance of the charter departure
- Extra fees (if any): Due upon the charter's completion
4.3 Methods of Payment
We accept major credit cards, bank wire transfers, and certified checks. Transaction processing is secured through encrypted systems.
5. Cancellation and Refund Policy
5.1 Client Cancellations
- Over 72 hours prior to departure: A full refund minus service fees
- Between 24 to 72 hours before departure: A 50% refund
- Less than 24 hours prior to departure: No refund awarded
5.2 Inclement Weather Cancellations
If our captain deems the weather unsafe, we will:
- Offer another booking date free of any additional costs
- Issue a full refund if rescheduling is unviable
5.3 Mechanical Disruptions
In case of mechanical issues with your assigned yacht, we will try to provide an appropriate replacement. If not possible, you will receive a complete reimbursement.
6. Safety and Behavior
6.1 Safety Obligations
All passengers are expected to:
- Obey instructions from the crew
- Utilize provided safety equipment when mandated
- Inform of any health conditions that may impact their security
- Stay within the designated vessel areas
6.2 Forbidden Items
Items prohibited aboard include:
- Glass containers
- Illegal materials
- Weapons of any kind
- Pets (unless previously authorized)
6.3 General Conduct
Conduct by passengers should be courteous. Behavior that endangers safety or disrupts the experience for others may result in the early conclusion of the charter without a refund.
7. Liability and Insurance
7.1 Our Responsibility
We're only liable up to the paid charter amount. We're not accountable for:
- Injuries resulting from passenger carelessness
- Loss or damage to personal belongings
- Indirect or exemplary damages
- Delays due to weather or uncontrollable factors
7.2 Insurance
Comprehensive marine insurance for our fleet and operations is maintained. Passengers need to have their own personal and travel insurance.
7.3 Risk Acceptance
By participating in our charters, you agree there are inherent risks with marine activities and assume personal responsibility for your safety.
8. Modifications and Itinerary Adjustments
Changes to itineraries, routes, or schedules can be made by us based on factors like weather, safety, or operational requirements. We aim to provide suitable alternatives where possible.
9. Force Majeure
We are not liable for postponements, cancellations, or changes in service stemming from events beyond our control, such as:
- Harsh weather conditions
- Natural catastrophes
- Government directives
- Harbor shutdowns
- Vessel malfunctions
10. Privacy and Data Management
Your private information is managed in line with our Privacy Policy. Service use indicates your agreement to the collection and application of your details per our Privacy Policy.
11. Ownership of Content
All material on our website, including text, visuals, symbols, and photos, is secured by copyright and trademark laws. Unauthorized reproduction, distribution, or creation of derivative content is not permitted.
12. Jurisdiction
Applicable laws in Spain dictate the governance of these Terms. Related conflicts will be settled in the courts situated in Barcelona, Spain.
13. Amendments to Terms
We can revise these Terms at any moment. Posted changes on our site reflect the latest update date. Continual use of our offerings equates to acceptance of the revised Terms.
14. Contact Us
Should you have inquiries about these Terms & Conditions, please reach out to us at:
SilentOwlStudio
Port Vell Marina
Barcelona 08039
Spain
Phone: +34 932 21 74 45
Email: [email protected]